Amazing feedback!!! lots to think about here, wanted to reply to certain aspects:
Firstly, the dreaded notepad! I myself only just found out today that the in game timer stops when you pull the notepad up! We were supposed to have included a little bit of dialogue explaining this but hopefully that will see to an increase in it's usability whenever the next update comes we will make sure that's more obvious.
Thanks for the lovely compliments on the style and humour, Galact's writing is always on point hehehe.
The Papa's series of games are a huge inspiration for me when it came to brainstorming ideas for the game, though i've always been more of a Freezeria player myself B)
The high priority or VIP customer idea and mystery shopper/inspector idea sounds fun, ill pass it along to Galact, and we already have ideas on how to make the game more difficult through optional upgrades, so look forward to those when they appear!
Once again, thanks for playing our silly little game