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Hello! What are you experiencing this issue on (PC / mobile? And which browser?) 

I find sometimes with the HTML web player, if you open the page and leave it for a long time without actually running the web game, when you go to run the web game you get an error (not sure if it's the same one in this circumstance). If you refresh and try loading/running the game right away it will fix that. 

Sorry for being so late! I'm on Microsoft edge, on a pc

no worries!! I can't figure out the solution though unfortunately, I'm not really well versed in the behind the scenes on how the web player functions and it looks like it's related to that :( it does seem to work for me on edge though. have you tried using a different browser?

Yes, I've used chrome and brave too