The last option we have is for you to zip up all your crash logs and email them to me.
You can find the crash logs on your PC here: "C:\Users\{userName}\AppData\Local\SapphireSafari\Saved\Logs" and you to email them to dave@kinkyfridays.com
Just in the email just say your user name on itch so I can find the issues and this chat log later.