Thank you for reporting!
There is indeed a crash, I'll get right to fixing it.
In the meantime I suggest downloading the version over on tfgamesite, it is a newer version.
I have the same problem with getting the ears pierced, but tfgamesite has basically been blocked due to the age verification laws where I live. So, I can't get it from there. It looks like most of the US is following suit on that front, too.
Was it fixed in a patch that hasn't made it to this site, or is there a more recent version elsewhere?
I did not know that tfgamesite had been blocked. That does pose a problem as I consider that site the main platform for the game (forum is there and such), here's a direct download link to Chapter 2c, you might need to start a new game as this version is slightly different.
https://pixeldrain.com/u/SqgzGAsw