1. you definitely CAN hide youre just bad at it. Make sure you dont have hard mode on.
2. hard mode would do that
3. I literally tell you all of the controls in the intro? maybe ur bad at reading
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Hard mode was never on. I found out I just got very unlucky on all my runs because they were all small, enclosed rooms with no places to hide. It gave me the exact same layout each run so I assumed things. The game intro does not tell you about any controls at all, especially since there isn't an intro sequence at all in game. it just drops you into the game with no explanation once you hit start. there isn't an option to edit controls either, so I had to go in completely blind. (Edit) The tightness of most areas makes this game fairly hard since it doesn't play like a normal stealth game. The fact she takes up most of the space in the halls and rooms makes her impossible to get by if she decides to check the room your in. the cabinets, I find littered around would be good for hiding to prevent such scenarios from being as common as they are from my experience. I can only get 1 key before getting pinned like that in a room because you can't hide from her in cabinets or under things.
No clue either. It's possible ypu forgot to add the introduction sequence. Adding an option to check controls in case a player forgets or skips it accidentally would solve that problem entirely. I have noticed that she can hear you open doors or run regardless of distance and most hiding spots that should work don't due to how her vision works or don't allow you to go around her. Her size is a bit of an issue since you can easily get pinned in a hiding spot with no way around or past her ever being present anywhere. My suggestion is allowing us to use the clothes closets as a hiding spot, but make it a mini game to stay hidden when she's close. Mini game difficulty is ramped up to an 11 on hardmode. Just my suggestion based on similar games that do this without the mini game aspect.