Bought the game in the winter bundle. You use an external download, which won't let me get it without downloading their app. Not good.
are you using some kind of device that is designed for telephoning your mother on a sunday night?or are you using a device designed to play "computer" games?
even if its some kinda weird computer, cause is given to you right there - not using the right tool for the job. get a better browser, one that is capable of doing the job you require of it.
sounds like user error to me.