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Could you clarify the version and whether it was a clean install or into a folder with an already installed game?
Could you please send us the log files on Discord? It's located in C:\Users[USER_NAME]\AppData\LocalLow\Wild Pear\Magic Academy and named Player.log and Player-prev.log.

We have encountered the issue related to a file path that is too long a few times. But we can't do anything about it - these are engine limitations.

Please try moving the game to the root directory of your drive.
I.e. for example C://MagicAcademy. Will this help?