Post by Rose Garden Games in Bug Reports

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It seems like the backlight feature has made the loading times increase by a lot compared to before. The separate backlight on the hair also seems to be confusing the program? Right now it feels like I'm just fighting with the program to get the same setting across the board - for example, I've got it set to "on" on both right now, but it won't come back on the hair. What's more, it also ESPECIALLY makes loading up files from older builds a massive problem.

Would there be a way to set everything to "off" as a default, maybe?

AR144 years ago(+1)

The partially irresponsive backlight settings should be fixed in the latest nightly update and will be pushed to stable later this week. If you're running in the stable build, refreshing should work as a workaround.

As for loading times, backlight should not impact the performance too much (based on our experience, but we haven't done any specific test regarding that). Outline, though, seems to impact performance massively. If outline is switched on, we recommend to disable it while editing and maybe turning it on again before exporting if it's needed.

Thank you very much for your feedback!

Rose Garden Games4 years ago

Sounds good! Thanks for being so quick.

Another bug that just seems to happen intermittently is exports not finishing: With PNGs and SVGs in older builds, parts of the image/layers just wouldn't load, but it looks like with PSDs it just prints out entirely black layers instead.

AR144 years ago

Thanks again for the feedback! Is this happening with PNG and SVG too? Also, what size the exported image is? Right now our analysis with PSD is that using large export size (300% and up, especially with supersampling) will increase the chance of components not rendered, or even generating blank PSD file with export size at 500% or larger. But we haven't found any problem with SVGs and/or PNG.

Rose Garden Games4 years ago (1 edit)

I generally only go as high as 150%, and this was that. It seems like what happens is that it lets you save the file before it actually finishes exporting the last layers properly, maybe? I'm not quite sure.

While I'm here, I'd like to ask another question: Is this supposed to do this (hair gaining its own darker shadow on exporting)?

AR144 years ago

Thanks for the info! The darker shadows seems to be originally the backlight color. What settings are you using regarding the backlight?

Rose Garden Games4 years ago

I have the backlight set to off, and the color was never changed from the default white.

AR144 years ago (1 edit)

Understood. One more question, if it doesn't inconvenience you: What export format did you use (regarding the screenshot above), is it PNG, SVG or PSD? If SVG and/or PSD, what app did you use to view the results?

~~Thank you again for your feedback, we'll try our best to solve this!~~

We have fixed this in the latest nightly build! You can check it out now or wait for the stable update which should arrive later this week. Thank you for your feedback!

AR144 years ago

This should be fixed by now in the latest nightly build! You can try it out now, or wait for updates in the stable channel later this week. Thank you very much for your feedback!

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