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technical support and other non-existent services after more than two weeks of waiting having to send a request to all the staff's emails, but also having reported a big bug: no response. And on Discord, it's not that they haven't seen it, but the creators respond to others: they voluntarily ignore all my messages. Worst technical service ever received. And calculating the number of staff members in relation to the community, they cannot pretend to be overwhelmed, because I have already created video games myself.

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Hi Honey! In case we missed your emails, kindly contact itch.io Support (support@itch.io) with a summary of your issue and mention our game; they will mediate the conversation and ensure any issues are resolved accordingly. Thank you! 💖🔪

Done. I'll now wait for reply ^^

Thanks for the update! We look forward to supporting you via itch.io's own Support 💖🔪