im playing on android
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OK, there's a few things that might help: You can try to clear out space on your phone, in case the game doesn't have enough storage to run. You might have a virus scanner that's blocking it, or your device might be preventing it from running as a security feature, so you can try creating exceptions for the game in those. You could also try turning off animations in the settings to see if that works. If none of that helps, let me know and we'll try something else. Hopefully we can resolve the issue!
i deleted a few apps in my phone and delete the game and download it again and at the home page i press the new file again but still didn't work and uh you mentioned that turning off animations btw any buttons i press in the home page will turn my screen back and get me to my home screen ( im not good at English sorry ) thanks for the help though!
Your English is very good, don't worry! But darn, two of the things didn't work. The only other thing it might be is a security feature or virus scanner that's blocking the game for some reason. Maybe a permission or something. I don't know what path you take on your device to access that, I'm afraid, but hopefully you can find it and see if you can allow the game to run.