Thank youuu, that's all such wonderful positive feedback to hear! Bad bad boom boom do sometimes be the state of the situation, sad to say. We hope you felt a glimmer of choice in the matter, but the angry man yelling at you is hard to ignore.
Yeah, that's really valid feedback, sadly we just couldn't get the VAs to stop talking over one another in the booth (there's some clean-up to be done in the triggering conditions/priorities, to be sure ahaha).
Thanks for checking it out and for your lovely lovely words, we shall cherish them!