Did you check the tutorial of game from scratch, it give a nice introduction to the software ?
Here the part 3 on sprites : http://www.gamefromscratch.com/post/2016/02/09/Superpowers-Tutorial-Series-Part-Three-Sprites.aspx
From your description, I imagine you didn't setup the grid image to have your complete sprite in the view. (But I maybe wrong because you say you did it, don't hesitate to explain more of your problem, maybe we can help).