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The support e-mail is the one given in the FAQ, where you can also find listed other ways to contact Itch. You can also explain your problem right here, in case somebody knows the answer. Hope this helps!

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Sorry these all links take me to a blank page. If you can open the page please copy and paste the names of the developers. Next I'll contact them.

I think opera mini don't have the ability to open the page. I use that browser.

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The support e-mail is literally support@itch.io, if that helps. Or if you can use Twitter, the official account is @itchio.