Post by knob2001 in How do you launch this?

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knob20014 years ago

Hi!

That's weird. It must be something related to the system, as the game is made in Unreal and it has been working in all the people's computers. There's nothing fancy inside it.

Have you checked if your antivirus is messing around? your antivirus software could be causing the issue, Link 2

If you can't get the game to run you can find out about itchio refunds here, of course.

Let me know if you manage to run it to have that info for anyone later.

And thanks for buying it (and for using VR).

Regards.

Earththing4 years ago

Thank you for responding! My anti virus does not find you a threat. ;)
To me this error looks like a problem with the build. That there is a dependency missing or messed up. https://forums.unrealengine.com/development-discussion/content-creation/1384646-packaged-scene-won-t-play-on-clients-machine

I was wondering if anyone that has tried this and it works for, if this was the first version they tried or if they had a prior version that may have supplied whatever was missing. I can play all sorts of other VR titles, on 2 different HMDs some even use the Unreal engine.

I have a second question that perhaps should be a new post: On you page you say: "Along +6.000 users at SteamVR enviroment" How do I find this environment? I looked all over and cant figure out which one this is.

Earththing4 years ago

Any word on getting this to work? do you have an ETA on the next update?

knob20014 years ago

Sorry, but as you probably know, these "one man projects" are hard to maintain. I'm working full time on another company right now and it's not an easy task to find time for this.

About you problem. Frankly, I have more than 2K (2,041) downloads right now and no one has asked me about this problem before. I've tested this app everywhere for a year (yesterday in two different computers) and it just works. It's based on 4.22 Unreal and the only custom stuff I've coded is a little chunk of C++ for the Synth generator. The rest is pure unreal. Packed as always.

I'm afraid that the error could be a combination of your exact system and my app, something I could not resolve because I don't have those exact variables here. Sorry again about that. I really think that the refund is a great option in these cases.

Earththing4 years ago

Hey thanks again for the update. I don't plan on asking for a refund. I want to help if possible. I want to support this development. Even knowing that there is no current plans for an update I am OK with. I have done more looking and the file in the error message does not exist in the download I got. I created that directory and copied the EXE into that folder and I go a different error. Progress!

The error I get now talks about looking for an Oculus DLL in another directory that does not exist on my computer:

---------------------------
The UE4-ROV_Test_Beta Game has crashed and will close
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Assertion failed: false [File:D:\Build\++UE4\Sync\Engine\Plugins\Runtime\Oculus\OculusAudio\Source\OculusAudio\Private\OculusAudioDllManager.cpp] [Line: 16]

---------------------------
OK
---------------------------

I wonder if I got a bad download. In any case, I don't mind trying more things as they come to me. But I also don't want to bother you if you are not interested. I am also happy to take this to a less public setting if you would prefer too.

For now, if you ever update, let me know, if there are prior versions I can try to see if they install differently I would love to try them, I will keep trying things and if I figure something out I'll let you know if you would like. I am a professional troubleshooter (not my title but describes what I do) not in programming VR apps for sure, but I do have a mindset and tenacity that may be useful.

knob20014 years ago (2 edits)

Hi.

Thanks for the support, really appreciate it! Let's try a different approach. Have you tried to decompress the rar with the last rarsoft available? That error could be pointing to a missing file lost or erased due to an incorrect unrar method. I should have compressed it with 7z or ZIP, I guess.

Anyway, try that because knowing that the build works for at least 2K people, it could be something related to the rar itself rather than code. Also, do you know your specs? Amd? Intel? ati? nvidia? Those stuff. If the rar doesn't work, I can compress it in zip and send you a copy to test it.

More info I just read around:

"EXTRA NOTE: Whether or not you happen to be using the official Itch Directory App, some users upon opening the .exe for the first time may be greeted by the error message, "Couldn't Start [File Executable Location] CreateProcess() Returned 2".

In this case, either move the .exe back to the file of origin, uncompress the zip folder in another location, get any firewall or antivirus you may be running to unblock it or simply re-download it."

Earththing4 years ago

Ha! That was it. I re-extracted it with a different program and it is working. Looks like the program I used the first time had a hard time with the directory information in the RAR file. Got all the files, but not in all the correct directories. I was trying to use tools I had on-hand to handle the RAR extraction without re-installing WinRAR. So "DAEMON tools Ultra" is not a reliable RAR extractor. Good to know. It really did seem like a bad download/extraction, I did not think to suspect my RAR extractor. Brilliant!

I love learning something new.

knob20014 years ago

Great news! And very helpful for others with the same problem. Now, time to explore the limits of your VR headset!!!

itch.io

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