The problem is that support hasn't made any communication about working on other issues. It's not very professional to simply ignore requests. And I'd think this qualifies as a technical issue, given how many developers on this site are dealing with the same thing
Thank you. I'll look over the tags and edit my profile but I'm not sure how you're saying that my game is visible in a search. Perhaps it's different for you because you're a moderator. Like I said, as a secondary user (non-dev/moderator), I can't find my game via search. Only way I can find it is through searching my name as a developer. Additionally, I can't find my game by searching its tags. It's hard for me to believe that visibility for my game would be stable for months and then suddenly drop 90% of its usual traffic overnight and that's considered normal? I'd have to imagine that there's a system issue.