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Evolvedustry4 years ago (1 edit)

Weird, can you describe what you were doing when that happens? Was it when you were opening up a world or ... 

I want to fix this as soon as possible and I don't currently know what could cause it. I do know opening new worlds can cause freezes if the world is extremely large, but will bounce back after a minute or two. Quick question, did you explore a large part of the world / was exploring the world when the crashes happen? Also, I have another idea that it is ram related. In your task manager, have you seen the game use too much ram?

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WillowTheSinner4 years ago (1 edit) (+1)

Happens whenever I launch the game. 1.4.7 it starts windowed then expands, only giving audio. 1.4.8 goes straight to audio and a black screen. I haven't even been able to play yet.

Edit: I'm locked into a black screen whenever the game is launched, so I can't even check Task Manager. Hoping this is just a system issue.

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Evolvedustry4 years ago(+1)

I am trying to find the reason to why this is happening. I've had about 700 players play the new update with no other reported crashes, but I want to make sure this doesn't happen to anyone else. I'll research and browse for a cause for the crashes while seeing if I can find a solution to mitigate this in the future if it is system related. I'm sorry for the inconvenience and I will be working fixing this ASAP.

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WillowTheSinner4 years ago(+1)

Please and thanks. Will there be a discord or subreddit in the future? I'd be able to shoot you a dxdiag file if so.

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Evolvedustry4 years ago(+1)

Yes, I just got a subreddit and a discord up around 30 minutes ago, but I am still configuring some settings on them. Something I am working on in the new version is a bug reporter built into the game where it would save everything I need to know into a text file on crash and that can be sent to me so I can diagnose problems faster. Thanks again and here is the subreddit "r/IndustrialEvolution".

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Lesurous4 years ago(+1)

Experiencing the same thing, tried both the alpha and the other download. Big oof.

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Evolvedustry4 years ago (2 edits) (+1)

It happened to you too?  Do you have any extra information to add? So when you launch the game, it shows a black screen, sound plays, and prevents you from leaving/tabing out?  Do you have a graphics card and is it old or is your monitor aspect 16:9? Sorry for asking so many questions as I want to solve this before more experience this problem. 

Edit: I think I found the cause and I'll get the new version out in the next day or so. I think its because of a conflict with supported resolutions when the game enters full screen mode, thus I'll release a version that is windowed instead to test if this is the case.

Thanks for your time.

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Evolvedustry4 years ago

I think I have a fix and the patch will be released in a couple days to test if it is fixed. Thanks again.

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