Post by timhutchings in Thousand Year Old Vampire comments

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Shipping update: The warehouse told me things were going to ship this week. It's Thursday and they haven't shipped yet so I'm crossing my fingers that they don't mess this up.

I'll send out an 'email blast' through MailChimp if there is a further delay.

timhutchings4 years ago

It's almost noon on Friday and they haven't shipped. Holy shit.

timhutchings4 years ago

The fulfillment/warehouse folks responded to my email today saying that the warehouse transfer has taken longer than they thought and that they can't tell me when things will ship. They can't provide a specific date but said they'll try to move things along quickly.

I'm super bummed about this and will send out an 'email blast' through MailChimp about it.

jjjtttmmm4 years ago(+3)

Ridiculous customer service on their part. I hope they are able to make it right with you somehow. Expedited shipping at their cost to everyone that's been waiting for nearly a month would be a nice demand. ;)

nomercyrider4 years ago

Damn, sorry to hear about this Tim. I'm sure it is just as frustrating for you as it is for folks waiting. Fortunately I'm patient and not in too big of a hurry to get my copy. Enjoying the PDF version in the meantime. Just as long as it shows up in the next month before I change addresses ;)

Pentazer4 years ago

This shipping company/warehouse is pretty inept.

nomercyrider4 years ago(+1)

Agreed. It is rational to claim "COVID" for one or two weeks delay. But this amount of delay is pretty much unacceptable. At this point it sounds like they may just be making excuses to buy more time.

itch.io

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