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I paid for the game unnecessarily, because I had already tried everything, I contacted itch.Io through their customer service and I used the purchase recovery function several times, but they did nothing to solve the problem, but I didn't send the download links. To fintorattila6@gmail.Com, even though it's been a day since I bought the game, so I can say that this site is only good for taking the man's money, but he doesn't get what he paid for, so the money what i released the playground ran out.

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May I know how you 'tried everything' before buying the game ?
In addition you don't need an email, you just need to log in to your itch.io account and go to the game's page to download the latest build.