I paid for a game on this site, and I gave the correct information everywhere when I paid for the game, and despite that, I didn't receive my e-mail address about it. Emails to the itch.Io customer service and I have used the buy back function more than once to solve my problem, but it has had no results. Could someone help me get the batches I bought at the same time. Elsewhere, the game I bought is a full version of the love and sex second base visual novel game.