Skip to main content

On Sale: GamesAssetsToolsTabletopComics
Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

Payment Error

A topic by blark created Dec 01, 2020 Views: 2,048 Replies: 6
Viewing posts 1 to 3

I tried to buy a game and kept getting a message that my payment couldn't be processed. The error message I got was P-5906848 I think. It shows on my bank statement that I have multiple pending transactions for each time I tried to buy the game. I'm hoping that all these pending transactions don't hit at once. I did just recently set up stuff to start selling things and connected to my Paypal account, could that be a reason?


Thanks,

In these cases you should contact the itch.io support via email. Remember to add details like your browser, and if it worked before a certain date.

I paid for a game on this site, and I gave the correct information everywhere when I paid for the game, and despite that, I didn't receive my e-mail address about it. Emails to the itch.Io customer service and I have used the buy back function more than once to solve my problem, but it has had no results. Could someone help me get the batches I bought at the same time. Elsewhere, the game I bought is a full version of the love and sex second base visual novel game.

Moderator

I let an admin know. Next time, please start a new topic because I had missed your post. Luckily someone pointed it to me.

Thanks for the help.

I have bought the game I wanted to get from this site three times, but they can help me to consider only my third purchase to be valid and not to consider my first two purchases to be valid.

How can I get back the price I paid for a game?

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.