No worries about the questions, I like helping! There will be a point where you see a mirror (you'll see a ! and there'll be a warning) and the options are "touch the screen" (bad end) or "resist the urge", but you need Mystic at least 4 to do that. Successfully resist the urge, Rinny will look at the mirror, wondering about it, get caught, and you then need to rescue Rinny. Surrendering to the whispers and the grave hands won't work because they are repeatable enemies. After Rinny gets caught, you'll be able to get to Pixie, who will help you get into the manor. Make sure to wear the piece of uniform that Pixie gives you, otherwise you'll be attacked by the maids and butlers if they see you.