This game is very buggy. Despite the instructions given at the beginning, I was still lost as far as what to do. I am all for authenticity, but it may have been best to dumb down the process of being a switchboard operator, perhaps using symbols or colors instead of numbers. Also the buttons constantly danced around and didn't want me clicking on them! I also got a lot of text indicating that the people on the phone only said "undefined" to one another before hanging up.
I know that is a lot of criticism. I absolutely LOVE the underlying premise. It's retro and charming to think of switchboard operators.