Post by Khan Art Studio in Bug Reports

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Hello, I'd like to thank you once more for running this project, it really is awesome!

Here are two little bugs I've had (I'm using windows10 / 64b):

Mannequin won't run from itch.io, I need to open it manually. But this is not so important though.
Some poses won't allow to change eyebrows. For example if I choose the "Both arm raised" pose, only "Neutral" eyebrows will be displayed no matter which type I select.

Just a little thing that could be easily fixed: when you close your only project file, the app ends. So you must open a new blank file before closing the last one if you want to keep working on a new project without needing to re-open Mannequin. Would it be possible to just being transfered to some menu page from where you can open a new file? I hope my explaination was clear enough... sorry for my bad English.

AR146 years ago(+1)

Hey there! Thanks for the reports and suggestions! Your explanation is pretty clear for us. Let's see if we can accomodate your suggestions in the coming weeks. As for the bug, we'll investigate it immediately.

Again, thank you very much!

Autumn Rain5 years ago

Had the same "won't run from itch" problem.

AR145 years ago

Did you experience this since the beginning, or just lately? Did reinstallation helps?

Autumn Rain5 years ago

Lately; it just started happening out of nowhere.

And no, reinstalling didn't help.

AR146 years ago (1 edit) (+1)

Hello! We've just pushed a new update which addresses the bug regarding eyebrows. We also adjusted how the app behave when files are closed. Now when you use the close button on the main window, the app will try to close all currently open files and then shut itself down. But when you use the close button on the tab, closing all files will make the app return to start screen.

We've just tested installing the app on 2 different Windows systems, and found that all of them are working properly through itch.io, so we might need to collect more information before we're able to fix the other bug that you've reported.

As always, thank you for your support and feedback!

Khan Art Studio6 years ago

Your efficiency is impressive, thank you!

Feel free to ask for any information you need.

AR146 years ago

If it's not a problem to you, it'll be very helpful to know more regarding this problem:

Are you installing through itch.io and running from the itch.io app?
Is there any clues onscreen when the app failed to launch?
Do you solve this problem by manually downloading via ZIP file through itch.io website, or by other means?

Thank you very much!

Khan Art Studio6 years ago

I'm doing it all via the itch.io app.
The fact is, nothing happens while launching Mannequin through the itch.io app. The launching button displays "En cours d'éxécution" (I'm running it in French, so I don't know what's shown in English) then turns back to"Lancer" ("launch") after a few seconds, while not a single window will open. Lauching via the itch.io app perfectly works with other programs though, I'm only having this bug on Mannequin.
Downloading and updating Mannequin on itch.io perfectly works, I don't need to do it manually.

If nobody else is having this bug, don't feel obligated to help me. It really doesn't bother me, I just wanted to report it.

Thank you for your hard work!

AR146 years ago(+1)

Thanks for the info! We'll keep in mind that this bug exists and try to test it in other systems whenever there's a chance. Hopefully we'll find the root cause soon!