Post by Blackcross & Taylor in Heaven's Grave comments

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Hello Desrin

Sorry, no, I wasn’t notified that there had been an edit to your previous post.

Okay, can you send me some screenshots of the errors you are getting to support@blackcross-taylor.com please?

Also, are any other mac users having a problem? There have been over 100 downloads for the mac version, so I hope this has not been an issue for everyone.

In the meantime, I will try to find someone who has a mac who will let me use their computer to run some tests.

Sorry you are still having trouble

TSharpe6 years ago

Hi, fellow mac user here :) I've also been having the same thing happen to me where it won't unzip the file. Thank you for looking into it!

Blackcross & Taylor6 years ago

Hello, TSharpe, thanks for letting me know.

If you could send some screenshots of the errors you are getting to the support email address that would be great.

Many thanks

Blackcross & Taylor6 years ago

I've just had a thought.

Apparently, the mac unzip doesn't like spaces in the file name. Now the Heaven's Grave file name doesn't have any spaces, but it does have an apostrophe which some systems don't like in file names. It's also the only one of my game demos to have an apostrophe (and, Desrin, you mentioned all the other BC&T demos you tried had worked), so I thought it was worth a try and changed it.

Could someone for whom it was not working before, give it a try now, please?

TSharpe6 years ago

It works now!! Thank you so so so much!!!! I never knew about the thing with the apostrophes before; how weird :O

Desrin6 years ago

I just sent you an email about this, before I checked back on itch so feel free to disregard it. The file and game are working properly now as of this moment! Thanks again!

Blackcross & Taylor6 years ago

Ah, I'm so glad it's working now. I'll be sure to file the apostrophe issue under 'things I need to remember for the mac builds' .

I hope you two find the demo enjoyable after all the trouble you guys went to for it! ^_^

Many thanks for pointing out the error and your help fixing it.

itch.io

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