I would need to check out the error report.
Errors are stored in an error file that would be great information to have, so please locate the error file in:
Tailor Tales > www > Last Error.txt
Copy its contents in your post.
That might seem like the game didn't download correctly then. Can you make itch reinstall the game? That should hopefully fix the error as well. Let me know if that worked or not. If it didn't, a screenshot of the error in question would be nice.
Also, can you tell me what operating system, as well as version, you're using? The error alludes to an incompatibility with your operating system. You may want to update your OS as well.
