If you’re not getting the expected email from PayPal then you will have to contact them about it, or check your spam folder.
Once you’ve got your account configured, you can reconnect it to itch.io to get it to confirm everything is functional.
Additionally, to accept payments you must also complete the seller onboarding located in your account settings: https://itch.io/user/settings/seller
Like I said, I've checked Spam every time I've connected my PayPal to itch.io. It's not there either.
I asked PayPal about it. They said there is no problem with my account on their end and told me to ask you (the third party).
About the seller onboarding: I've chosen my Payout mode (Direct), connected my PayPal account to itch.io, and I have a revenue sharing percentage set. Is there anything else I need to do for seller onboarding?
The PayPal API is still reporting that your primary email address is not confirmed on your PayPal account. Until you get that resolved, you will be unable to use that PayPal account with your itch.io account. After you’ve solved the issue on the PayPal side of things, click the Refresh button on the payment processors page on itch.io.
About the seller onboarding: I’ve chosen my Payout mode (Direct), connected my PayPal account to itch.io, and I have a revenue sharing percentage set. Is there anything else I need to do for seller onboarding?
That’s all that is necessary, if you follow through all the pages in the onboarding then you will be ready
