itch.io

Your account is in violation of or acceptable use policy. All discussion of account restrictions must happen via our support system. We do not allow discussion of your account restriction on our forums. You should have received a support message from our team.

I’m closing this thread.

And that’s how you get banned from ever participating in jams on itch.io again :(

Note to others in here: Please don’t pile on other people thread’s to try to post your own issue.

Additionally, if you have a specific issue then you should include as much info as possible about in addition to your ticket id.

I’m closing this thread since the original poster’s request has been received. You’ll have to wait until staff responds.

Thanks

Sorry for the confusion. During the validation period the default tax rate may show up in some calculations on the payout breakdown page until a staff member can confirm the validation and recalculate the earnings. A payout will only ever be paid after tax your information has been fully validated, so there’s no chance of it being paid with an invalid withholding rate assuming you’ve correctly entered your information.

Accounts that have been suspended for violation of terms of service in regard to the content they are selling are not eligible for payouts.

In the content you are distributing on your account you even have a note along the lines of “If I am ever banned, go here…,” which shows that you fully understand that the work you are doing is likely in violation of the terms of whatever platform you’re using.

We have no interest in doing business with people who are there to exploit our platform to make money for as long as they are able to get away with it.

It looks like you’re trying to submit an appeal to an account restriction set in place by a staff member.

Please submit a new ticket with your appeal.

In your message, please address the following:

1. Acknowledge why your account was restricted in the first place
2. Identify why that was wrong
3. Explain how you’ll ensure it won’t happen again

We only issue appeals for cases where account owners are able communicate to us that their beliefs and behaviors will change, otherwise we will not offer our services to your account.

Closing this thread since our public forums are not for discussion of account restriction.

Should be taken care of now. Sorry for any inconvenience.

My understanding is that 1099-K is used for reporting “card transactions” (and similar). itch.io payouts are done through PayPal’s “Mass Pay” API which doesn’t correlate to individual card transactions but instead a lump payment on the “royalty” you received for transactions facilitated by us.

As the merchant of record for the sale of your goods we are legally obligated to report this income. I believe in this case PayPal is not correct in issuing the these documents, but my understanding may be outdated. You may want to communicate with a PayPal account rep to ask them more about the conditions they have for generating those documents on your account.

If you are using our “PayPal Marketplaces” integration with “Direct Payments” then PayPal should be issuing a 1099-K, and you will receive no tax document from us.

Issue appears to have been resolved, closing this thread.

Make sure you actually read the rules that you agreed to before making a topic here to avoid any trouble in the future.

Closing this since page is no longer under restriction.

I can confirm that quarantine only shows a warning, and does not outright block downloads. People can bypass the quarantine warning to still download a page.

Your account is currently under review and payouts are being held.

We’ll follow up with you on the support ticket so I’m closing this.

Posts that are not associated with a project will appear on the feed of those accounts that follow you. I believe feed posts are also eligible for email notification as well.

Try disabling any browser extensions, or trying a different browser. We currently aren’t aware of any widespread issues regarding downloads so it’s likely due to your browser or network.

You can also try opening your browser console to see if there are any errors that are triggered when you attempt to start the download.

Someone who owns your project is free to download it as many times as they like. We don’t impose any DRM or restrictions on how they can access the files you have uploaded.

The iframe will need to have focus for the contents of the game to receive keyboard events. The user will have to click something in the frame to move their focus inside of it.

Did you read the rules of the board before you posting here?

Please don’t post ChatGPT or similarly generated responses on our forums here. You will be blocked from posting.

Thanks

You don’t get paid-per-download on itch.io. Downloads are a metric recorded every time someone triggers a file download that show up on your analytics. Purchases are separate event: When someone buys your project, potentially unlocking access to download something, if you have set a minimum price.

Hope that explains

Looks like it worked for you, closing this thread

Got a link to the game? Do you know what browser they are using?

Neither of those games are tagged as adult content, so you should be good to leave the option off.

It sounds like it’s possibly a game that is not correctly tagged. Are you able to point me to where you saw it if you are unable to go to the page to submit a report. You should never see any explicit content when browsing for games unless you have removed content filters.

Regarding your question directly, in our content guidelines we ask that cover images are not NSFW. But, as of this post, assuming the page is properly classified to not show up in regular categories, we actively aren’t enforcing this restriction. (Although we recommend devs to follow our policies at all times in case we do start more strictly enforcing that rule)

great work

My response was to your suggestion of dropping platforms altogether and just treating them like tags. We will not do that.

I already agreed with your suggestion of adding more platforms in my initial post. It will require some internal refactoring and is low priority for us, hence my suggestion to use a tag in the meantime if you want anyone to have a chance of finding your ROM when browsing games.

Platforms are a special case worth elevating above tags, since it’s more important that people correctly tag what platforms their files run on compared to adding a classification category used in browsing & discovery.

From the directory, you can go Tools & Engines > Game Engines to find all the “Made with…” links.

The “Made with…” pages are indexed in the auto-completer but are not currently indexed in the full page search results. The UI of that page needs to be redesigned before we start introducing new result types & filtering.

Our download APIs are currently private and used by our desktyop app. Our app is opensource if you want to go reverse engineer it.

Don’t spam here please.

Because the vast majority of users are looking for software for those platforms so the system was originally designed with those as special cases to ensure software is being tagged correctly and not ignored.

Longer term we plan to expand how tagging individual files works for platforms, but in the meantime I recommend using a tag.