I think it was not a great idea to build a game using python, everyone is having dependiency issues with libraries. as far as I understand you're using pygame but I still can't figure out how to download pgzrun trough pip :/
but how did you installed them? Can you link to the page where you got the libraries? I've also got a windows pc I can try on that one, but usually python libraries are multi platform so probably that's not the issue in my opinion.
