Hello,
We explained in the email that we sent you that we wanted to give everyone an opportunity to confirm that their tax information is correct. In order to do that, the easiest way would be to cancel the pending payout requests and have people re-open a payout request when they are sure it's correct. There are quite a few people who filled out the form without all the information and had a much higher rate than they should have received. It's impossible for us to determine who may have filled out the form incorrectly, so everyone who submitted before a specific date with the 30% rate was part of the groups that got that notice and their pending payout requests canceled.
Only the payout request was canceled. No money has disappeared, it was put back into the pool of available funds to withdraw. You'll need to create a new payout request.
Hope you understand, and sorry for the trouble. Thanks