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Ah okay, do you think it’s an issue on the server end? I’ve tried making other accounts but it ends up with the same result 

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No, the server works for most people, it's something with some people's setup but I don't know what.

I’ll check my firewall and see if it’s getting blocked

Turns out this was a bug with newly created accounts due to a recent server upgrade. It is now fixed. Sorry about that.

Heck yeah! I’m very excited to get home and try this software

could you help me out i am having the issue too