itch.io's cut does not include the fee added by the payment processor. Payment processor fees are applied per transaction, not per payout. So if you sold 50 items for 1 dollar then the 30 cents + 2.9% payment processor fee would be a significant portion of the revenue, about 50 * 0.33 = $16.50
We recommend charging as much as you feel comfortable with to reduce the fee from the payment processor. For example, if you sold 10 units for 5 dollars, the fee would about 10 * 0.45 = $4.50
Thanks for the answer, though I worry this still doesn’t make much sense for my case. I didn’t sell that many units but sold them for a fair amount. I don’t know how much Paypal or Stripe takes, but I don’t think it’s up to 30%.
Sadly I’d need to get into numbers and I guess the forums is not the place to do that, so I might need to wait for an official answer from the support.
For my case, on one purchase of about 10$, I get 4$ payout. It would mean itch takes 30%, it would mean the payment processor fee is also 30% which I’m sure is not the case.
Maybe I’m all understanding this wrong, sorry for that. Thanks for the help.
