No, sorry, you have to wait for support. When did you send e-mail?
I don't sent email yet
I can't because it need approval... I have to sent reward to my backers :(((((
I mean when did you e-mail support?
14 december
Please wait then. That was three days ago. Support must be backed up.
do you the the average delay for answer ?
It depends, as explained in the rules for this category.
:-(((((