you're good! thanks for playing, and dropping your thoughts. Elliot was responsible for the enemy design, including most of the sounds, and I'll definitely pass on your kind words.
you can swap cover with L1 (or whatever the bumper is on your controller), which triggers the bullet time. this is much more noticeable on the endless level, where you can challenge our high score (which very few remote players have as of yet, because the turret is proving to be the ultimate, impossibly hard gatekeeper).
then again, it's possible you didn't realize that the controller was used for body motion at all (oops!), in which case it would make sense that you were unable to dodge the bullets. on the jumping blocks level, you can dodge more or less 100% of bullets by just flicking the stick in any direction or holding down L2 when it's coming at you.