Very immersive. Attractive, moody graphics, lovely little animation flourishes. All the patients with their different stories are very cool.
A couple of suggestions for improvement:
1. There is something wrong with the way the dialog scrolls. I ended up accidentally skipping some lines when I just meant to display the entire line. Note that this seems to work correctly in the introduction (when Sophia is talking), but it doesn't work right when patients are speaking.
2. For a very text-heavy and story-rich game presented in English, you should consider a team member who is a native English speaker. While the stories are original and interesting, there are a lot of unidiomatic turns of phrase.