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Xune2 years ago(+5)

This is taking a very long time to get a resolution, are you still trying to understand what happened here?


  1. I'm getting emails from all of the pjojects from the Bundle for Racial Justice and Equality and Indie bundle for Palestinian Aid that I pruchased.
  2. I can only unsubscribe from these projects once I receive an email from them
  3. I can't see a list of projects I'm subscribed to so I can unsubscribe from them prior to receivng emails from them
  4. I can't see a list of projects I'm unsubscribed from so I can't resubcribe if I want to receive emails from them

I'm beginning to wonder if receiving these unsolicited emails and the lack of control to unsubscribe prior to receiving them is a GDPR violation. I'll have to look into that.

Reply
leafoAdmin2 years ago (2 edits)

Just a heads-up, I don’t get notified of any of your replies since you’ve been replying to yourself (as indicated on the message above the reply form where you have been posting).

You ran a third party script that had unintentional side effect: you subscribed for owner-updates to every game in an incredible large bundle.

I can undo the effect of the script for you if you wish, please make sure to reply to me if that’s what you want.

Thanks

Reply
Xune2 years ago(+6)

Okie doke, thanks for the heads-up.

What does undoing the effects of the script ential? I ran the script because I wanted the games in my library, what I don't want is the subsequent emails I am receiving.

The problems I'm facing are:

  1. I'm subscribed to a large number of projects that I'm receiving unwanted emails from
  2. I can't unsubscribe from a project until I have received at least one email from it
  3. None of the account settings allow me to turn off these emails
  4. The list of projects I'm subscribed to is not visable anywhere I can find
  5. The list of projects I'm unsubscribed from is not visable anywhere I can find
Reply
leafoAdmin2 years ago

If I run the script on your account then it will only show items that you have previously downloaded on your main library page, and you’ll have to access the bundle page or go to a projects game page to be able to add it back into your main library.

Tell me if you’d like to go ahead.

Reply
Xune2 years ago(+9)

No thanks, what I'd like is proper control of emails being sent out to me through my account settings. Let me know when you have something like that.

Reply
Xune2 years ago(+2)

Was my reply from 14 days ago done the right way now or are you still not getting these messages?

Reply
Xune2 years ago(+6)

I've double checked and this is definitely the way you want me to reply to you, so I can only assume that I'm being ignored. Ok, good to know.

Reply
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