(It's all good, I think these are helpful comments!)
Thank you for pointing out the bugs. We are aware of some of them, and it's something we're planning to amend after the jam with a larger update to fix a bit of the content and greatly change the UI (and lack thereof).
To that end, I completely agree with what you had to say about the use of italics or some other visual marker to help separate different aspects of the story, where the POV changes a bit. That's something we plan to add in the first update.
I think we're probably going to keep the setup of introducing characters with their names + pronouns. To an extent, it's an indicator of how people treat names & pronouns in this world (i.e. being commonplace for individuals to introduce themselves with both). I appreciate the feedback though, and we might play around with the idea of having it on nametags for characters you meet on the job or having other, more integrated reveals.
As for the blurb vs the game content & the use of theme, I think what you said is a fair critique. I think the synopsis we wrote might match the overall story we have planned more than what we were able to publish for the jam. For the cliffhangers, I can see how their abruptness might not be satisfying versus a cliffhanger to a longer story that was more fleshed out. I think that was also a result of having a longer story idea in mind that we weren't able to publish in full for the jam.
Nevertheless! I appreciate you checking out our game and taking the time to give us feedback :) I hope if you check it out in the future when it's finished, it'll fulfill the intrigue of the synopsis and have an overall more satisfying end!