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Actually Windows 7 do support DX 11, not 12 though, you can run UE4 games on Windows 7 so it is capable.
Windows XP definitely only supports DirectX 9, I have no idea why people still have this OS, it's a defective OS prone to errors and viruses than Windows 7.

I mean I've been in contact with a few friends of mine on the topic , one of them has Windows 7 atm and he said he already has DirectX 11 but the OS is uncapable of running it with v10.0 , our other friend diagnosed it as "old lol" , so basically Windows 7 is the main issue.


(Side note : his gpu is capable of running it but again OS limitations)

Tell him to switch to Linux for that build. No reason not to at this point.

maybe updates?