EXACTLY. Like if this wasn't an online thing, if these were real life, they'd look like a prick. But because it's online and you can argue "Oh, well you took the time to write that out", and because you have a sense of anonymity, it makes it just words and not the actual people behind them. So it's harder to show compassion with those. But it's just as necessary and considering all of the insulting/passive agressive/outright hurtful posts they've made on here, saying shit like "Well you took the time to write it out" makes them look like a hypocrite.
ANOTHER reason-Just-how many things can we come up with that just MAKE them look horrible? EVERYTHING they do is just, constant whining, insulting, saying shit like, "Oh you took time", or, "DON'T PUSH STUFF ONTO MEEEEE", like a fucking crybaby. I don't mean to be rude=but if you can't handle letting others tell you what's wrong, when they trust you enough to FINALLY tell YOU, out of the literal MILLIONS of people on this site/platform, just-....Don't. ask.
But see here's the difference and here's the point at which I agree with them. Riv didn't ask. And they're 100% right, randomly spilling your guts onto an unsuspecting person? You shouldn't do that. But that's usually being done because the other person is hurting really really badly and they haven't been able to fully express that hurt yet. Riv's right, an unsuspecting person who didn't ask SHOULDN'T be the person you spill your guts too, but people are MESSY and they get HURT and when you're bottling something up, things tend to spill over and come out. And responding by just shaming them or ignoring them just makes that hurt that much worse because now the emotions that they were just able to express are being invalidated. So yes, you should 100% say that you really aren't equipped to deal with this and that you think they should maybe talk to someone else. You DO NOT have to help someone/listen to someone when it isn't something you're capable of helping with or it's something that is hurting you. But you do still have to at the very least acknowledge and respect the fact that they are hurting.