Yeah looked into the error myself it's apparently a known issue https://itch.io/t/314040/cant-download-some-games-through-the-desktop-applicatio... I've followed the advice in this post so hopefully it'll be sorted out soon if not i'll bite the bullet and install winzip to download using my browser (personally I blame my overreliance on steam) cos I really wanna continue my romance with Eleanor thank you for your time!