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I don't know a lot about computer specs but I'm pretty sure I'm qualified for higher settings. My objective here is to know whether or not I really am adding more ram.

Oh i see, at that point it really is just up to the game, "Adding more ram" is increasing texture memory restrictions. It has the ram it should need.  I'm not sure what would make it feel laggy tbh.

I'm not sure the texture memory exceeds the 4gb you have.

So this ram I'm adding is not to increase fps? I put on max settings in the game and I could not figure out how to increase my fps from 17 to 70 (what it was before). I guess by "up to the game" means I can't do anything about it. I checked task manager before all this troubleshooting and I felt confident saying "I'm qualified for higher settings" because my cpu and memory weren't at all close to 50%.

Another thing that I noticed is that the reset button does not work for me and I can't tell if the apply button works (in the settings). Are you guys still working on those functions?

I'm not worried about this problem as much as possibly wasting your time but I appreciate the effort here :)