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Hey man, game crashes when a match starts. Anyidea why that could be hapening?

Can you let me know which operating system and version you are using (e.g. Windows 7/10/11, MacOS big sur, etc)? Does it crash during the countdown, or after the map loads?

I have windows 10,  screen freezes on countdown when 1 second is left, I can still hear the countdown finish, then the game crashes.

(2 edits)

Hmm, nothing stands out from that, so it’ll be best to look at crash logs. Can you navigate to the app’s SaveData folder (should be a subfolder wherever you saved the game) and send the logs.txt file to me via email or Discord? That will best help me understand what’s happening. If it’s not there, Discord would be the best place for me to help troubleshoot.

EDIT: To clarify for future reports, these are the instructions for retrieving the game logs:

  • Open the Run window by pressing Win + R
  • Paste or type in the following path: %TEMP%/SaveData
  • Press OK or the Enter key.
  • A folder within Windows Explorer should appear with the SaveData folder contents. A file named logs.txt should be in this directory. If the directory does not exist or is empty, there might be other issues, but that should be the logs.