I have no idea what's going on but I'm having this same game breaking problem I've had with the other 2 versions of the game in V4.2. I was playing it last night and everything was working just fine and nothing was out of the ordinary. I came back to play it today and for whatever reason all of my safe data is deleted, my settings are reset, and the character creator doesn't work properly because it won't let me finish the character and then pick an apartment for them to move in to. The finish button just doesn't do anything.
I honestly have no idea why this keeps happening, but instead a persistent problem I've had with every version of this game. I don't know if it has to do with my laptop, if it does I don't understand why the game runs fine those first few days and then everything just breaks itself. Redownloading the game usually doesn't work but I'll give it a try