Hey! Thanks a lot for giving the game a shot!
Your thoughts on the game's elements will be of great help on future development - I'm used to opinions from people inside the "genre bubble", so it's interesting to learn from a different point of view, from people with different taste in games.
About the characters, you were spot on - they're not meant to be likeable, the focus is always on making them believable.
I'm gonna watch the video a couple more times and gather all information I can based on your reactions. Again, thanks a lot for your feedback o/