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(+1)

You deactivated any antivirus and any Norton while installing?
Replace the main.py with the one I provided so I can get some more debug data.

(-1)

I don't run any antivirus. Where do I get the main.py from?

In my post earlier. I will re-post it here. Make sure you click "View rest" in this post.

First thing to try is to remove any corrupted installed parts. Go to c:\program files\reallusion\iclone 8\bin64\lib\site-packages. Delete all folders with a ~ in front of the name. Ex: 
In this example you see ~cipy and ~umba. Delete both folders. Delete any folder with a ~ in front of the name. These are corrupted installs.

I noticed that the plugin think you use iclone 7. Go to C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove. Replace the main.py file with this file so I can get some additional debug data:
Download by right click link and click save link as: main.py

I got rid of all those corrupted directories when I uninstall iClone8 and deleted all the directories and reinstalled it. I downloaded the file and placed it where it should be. What do you want me to do now?

(2 edits)

Run log.bat again and post the output.
Itch post system is a little strange we can continue via mail: support@theanykey.se

P.S. I only have 1 more day of the free trial of iClone but any way here's the output from Log.bat


====Output From Log.bat===========================================================

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>..\..\iClonepy.exe log.py

pygame 2.1.2 (SDL 2.0.18, Python 3.8.8)

Hello from the pygame community. https://www.pygame.org/contribute.html

Traceback (most recent call last):

  File "log.py", line 591, in <module>

    import l1lll1111111_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l1lll1111111_mm_.py", line 60, in <module>

    import l11lll11ll_mm_

  File "C:\Program Files\Reallusion\iClone 8\Bin64\Lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py", line 142, in _import

    return original_import(name, *args, **kwargs)

  File "C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove\l11lll11ll_mm_.py", line 107, in <module>

    RawKey = OpenKey(Registry, r"SOFTWARE\\Reallusion\\iClone\\7.0")

FileNotFoundError: [WinError 2] The system cannot find the file specified

C:\Program Files\Reallusion\iClone 8\Bin64\OpenPlugin\MusicMove>pause

Press any key to continue . . .

Hmm. It looks like Python try to get iclone 7 files when you run iclone 8. That is strange. It may be something wrong with the trial version of iclone 8. I want to make it work, but as you only got 1 day left I will wait for the next person that get the issue and try solve it. So if someone else read this and have this issue email: support@theanykey.se so we can start investigate the issue.