itch.io

I am not sure if this will work, but you could try uninstalling the game/deleting all its files. then reinstalling. also, if you go into the folder and see the word "saves" you can go into it and delete them. maybe that will work. idk I'm just trying to help here.

If you're playing on certain modes, like incognito on Chrome, then the prompt to name your character (which is the creation of the save) won't pop up. 

make sure you don’t have popups blocked