I'm glad you like it :3 But damn, that sucks and it's really weird because I tested it on both the PC I made it on + on our family potato laptop and never got any crashes at all while trying all choices and paths in the game >.< and some of the other people on the team tested it too, and as far as know, they didn't encounter any crashes either, so I don't know what would be causing it to crash there at that point for you :(
Were you playing the windows or the mac version?
The load screen is there because it's loading the next scene at that point. On my PC, it only takes a second to load, but on the potato laptop, it takes around 15-20 seconds to complete the load, so it does look a little bit like the game has frozen even though it's just being slow on the potato, haha. Is it possible that maybe it's just taking a really long time to load on your computer as well?
Also, if you avoid going to the room with the jars by either going right instead of left, or if you choose the option to ignore the scream and explore elsewhere, when you get to the next loading screen, does that successfully load to the next scene for you, or does it also crash there too? Because it's the same loading screen and loading the same scene, just different ways of getting there, but you'll reach that same load whichever choices you pick, so it would be even more weird if it only crashes in the jars room for you >.<
Sorry I can't be of more help :( Since I'm unlikely to be able to replicate it on my end, I'd probably have to send you a dev build and get your error logs to find out what's going on with it on your computer.
Thank you for playing and for letting me know though :3