Post by jrussler in In Heat: Honeymoon! comments

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Hey i meant to buy this one for android but because I'm a moron I clicked on the ad for the first one which seems to be PC only and accidentally bought that one instead, how do i get a refund since i dont have a PC to run it on

Aquapaulo!2 years ago(+1)

You have to contact Itch's support through an email

https://itch.io/support

Just request a refund.

jrussler2 years ago

eyy thank u

S11ver2 years ago

you should be able to download from your library.

once you purchase all downloads are there for you.

harpi2 years ago

Doesn't help if you purchase the entirely wrong product though

S11ver2 years ago

I only purchased once and have access to all three. I dont understand what you did to be limited to only one.

harpi2 years ago

I'm not the OP but they likely purchased "In Heat" from the Buy button at the bottom of the description. The link takes you directly to the purchasing page for that game and if you're new to itch.io I can see how the mistake was made.

S11ver2 years ago

Are you saying they intended to buy this game but bought a different game instead.

ProfessorNemo2 years ago

I think you have access to all three but depends on what computer you're running. Each link is designed to be used for a different computer type. (Mac, Windows, ect.)

S11ver2 years ago

I dont have an android but i have access to the download. the op wanted a refund because they didnt download the android version supposedly. so long as you purchase the game all associated downloads are in your library. the op just wanted a free game or doesnt know where their purchased items go. That is my opinion. i only payed 7.50 for the game i think while on discount and have access to pc, mac , and the android apk that op says they cant download.

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