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(+2)(-5)

Stop using unsupported download sites

Here are Itchio's compatibility guides:  

https://itch.io/docs/itch/integrating/updates.html 

https://itch.io/docs/itch/integrating/compatibility-policy.html  

Please use a supported method, so updates can be downloaded directly through the app.

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I would love to, unfortunately it doesn't seem like a good or available option.

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Then talk to support, and try and have the issues resolved.

(5 edits) (+3)(-1)

I already have. Take the hint from all the other pages you've spammed this to that it is really hard to get to work properly, and even when it does, users have a lot of issues with it.

Would love if it worked well, but it doesn't. Don't get upset with us about it, tell itch.io to do their job better.

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No need to be rude, I posted it to multiple pages because multiple pages have the same issue.

(1 edit) (+3)

You're looking at the solution, not the issue. Hopefully that changes though.

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I do see your point, but I feel like it is weird that people are so ok with needing to take such an awkward workaround. Like, people would be boycotting other services if those services refused to fix any issue significant enough to REQUIRE every user to jump though such hoops. We shouldn't HAVE to use external, unsupported sites, when the whole point of sites like itch is to have an accessible collection of apps, all in one place.

(5 edits) (+2)

You're complaining to the wrong people. Us devs cannot do anything about this. It would be huge if we could host our games on fully supported platforms though, it's in all of our hopes.

I mean, even my last email to itch where I asked for it to be fixed, they just told me to use Butler... which is what I asked to be fixed. You would think itch would give their only source of income a bit of support lol.

(Edit 14 days later: It seems to be working now!)

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Yeah, I kinda gathered that from the other responses I got. Seriously, I was trying to help. A person is allowed to be wrong. For many of the pages I have posted that original comment to, the issue WAS on the dev's side. But that obviously doesn't apply to every developer. I was sending the messages so uninformed devs would be able to check their work to make sure it WASN'T their fault. That doesn't mean it applies to everyone. I never claimed to know everything, either. I acknowleged my own mistakes. I'm just a bit sad that so many people seem to think I'm just a troll.

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I thought you were a troll as well to be honest, the signs are all there. You created a fresh account to post the same messages on everyone's page and seemingly didn't ask us any questions like "why?". But now I understand that you're trying to help. I think it could have just been done in a better way. Most of us are happy to explain things :)