Would it be possible to attempt this again?
If it doesn't work, could you do the following afterwards:
- Close the game.
- Navigate to C:\Users\(YOUR USERNAME)\AppData\LocalLow\SolitaryScribbles\ChubChompChill
- Locate the file "Player.log"
- Upload it to Google Drive or Dropbox or something and link it to me so I can try to find where the error is