Same as the previous guy please, the description clearly says VR supported. Give refund please.
I would approve and welcome you to make a request to itch.io for a refund. However for full transparency, the description also clearly says "VR downloading is only supported on the Patreon edition of Jav-It". So while I'm happy to help you, I can't do anything if people fail to read carefully. (^_^); I just wanted to make things clear so that you can avoid any possible future disappointment with other projects.